Making A Purchase Making a purchase could not be easier. Just browse our website, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Alternatively orders can be placed by phone, fax, or email.

For bona fide educational and library customers, and existing account holders - invoices will be raised on despatch of goods

For private individuals or commercial establishments - prepayment is required by cheque, debit card or credit card (the latter incurs a 3% surcharge). ProForma invoices can be provided on request

Payment Terms for Overseas Customers -

ProForma invoices will automatically be issued on receipt of orders
Customers in EU member states need to provide their VAT number at the time of ordering, otherwise orders will be liable to VAT at the prevailing UK rate
Prepayment is required for all orders from overseas customers, in Pounds Sterling, and can be made by any of the following methods, in order of preference:
Debit card (ie Switch, Delta etc) – no surcharge
Credit card (ie MasterCard, Visa etc) – plus 3% surcharge
Sterling cheque drawn on a UK bank
Direct Debit or Bank Transfer to our Bankers: Lloyds Bank Plc, 48 High Street, Newmarket, Suffolk, CB8 8LF – UK. Bank Sort Code: 30-95-96 Account Number: 0428468 Account Name: Cambridge Information Ltd

For payment by credit card please note that we accept Visa and MasterCard (plus 3% surcharge), or Debit cards (no surcharge). We do not charge for any item until it is ready to ship, unless otherwise requested. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When you have placed your order online, you will automatically receive an Order Confirmation. 

All prices quoted on our website are deemed to be correct at the time of entry, but may be subject to change by the publisher without notice.  Availability of products on our website may also be subject to change by the publisher without notice.  You will be notified of any change in pricing and/or availability before your order is processed. E&OE

Shipping And Handling UK Carriage Charges:

We only use trackable, signed for courier services, and can offer a standard 72 hour delivery, or a guaranteed next day delivery (please specify if guaranteed delivery required at time of ordering), at the following rates:

Standard 72 Hour delivery £5 + VAT
Guaranteed 24 Hour delivery £15 + VAT (depending on size of order)

Subscription carriage charges vary from publisher to publisher and also depend on frequency of updates. Charges range from £10 to £40 and can be quoted on request (not applicable to online subscriptions)

Some of the items on our website do not incur any carriage charges, as will be seen on the order form when ordered, these include some online subscriptions, books, and Free Previews.

Overseas Carriage Charges:

For deliveries to UK shipping agents the standard UK carriage charges as shown above will apply
Carriage to overseas addresses will be quoted for the most economic method available to your country, and for your order. This charge will include insurance, tracking, and signature on delivery
If you prefer to make your own arrangements for carriage, please advise at the time of ordering